Privacy Policy
This privacy policy covers what information we collect from you
when you visit the carvingtrike.com web site, how we use it, and under
what circumstances we disclose it. By using the carvingtrike.com site, you
agree with the terms and conditions of this privacy policy.
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1. The information we collect
When you use our site, we receive and collect certain information.
The information that we receive and collect depends on what you do when
you visit carvingtrike.com
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Automatically Collected Information. Some information is
automatically received and sometimes collected from you when you visit
the web site. We receive and collect the name of the domain
and host from which you access the Internet; the Internet protocol
(IP) address of the computer you are using; the browser software you
use and your operating system; the date and time you access our site;
and the Internet address of the web site from which you linked
directly to our site. We use this information to monitor the usage of
our site. Also, when we send emails to you, we may be able to identify
information about your email address, such as whether you can read
graphic-rich HTML emails. All of the information we automatically
capture provides us with the ability to enhance our customers' search
and shopping experiences and to determine aggregate information about
our user base and usage patterns.
- Information Collected via Cookies. We
use cookies to enhance the browsing and shopping experience on the
carvingtrike.com site. "Cookies" are small files or records that we
place on your computer's hard drive to collect information about
your activities on the carvingtrike.com site. The cookies transmit
this information back to the computers at carvingtrike.com or our third-party distributors of banners
and newsletters; these computers are, generally speaking, the only
computers which are authorized to read such information. The
information captured makes it possible for us (i) to speed navigation,
keep track of items in your shopping cart, and provide you with
custom tailored content; (ii) to remember information you gave to us
so you don't have to reenter it each time you visit the carvingtrike.com site;
(iii) to monitor the effectiveness of certain of our marketing email
campaigns; and (iv) to monitor total number of visitors, pages viewed,
and the total number of banners served.
Most people do not know that cookies are being placed on their
computers when they visit the carvingtrike.com site or most web
sites because browsers are typically set to accept cookies. You can
choose to have your browser warn you every time a cookie is being
sent to you or you can turn off cookie placement. If you refuse
cookies, you can still order from the carvingtrike.com site using the Shopping Cart. Also,
by not using cookies, your overall Internet browsing experience will
be affected.
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Information You Actively Submit to arvingtrike.com
. For most of the browsing services we provide, we neither require
nor collect "Personal Customer Information" -- your name, email
address, billing address, shipping address(es), phone number and
credit card information. You can browse the carvingtrike.com
site and take as much time as you want to review our books and other
products, services and reviews without having to submit such Personal
Customer Information. Even when you use our shopping cart as you
browse, there is no need to submit Personal Customer Information.
In the following instances, however, we do need you to actively submit
Personal Customer Information: when you want to (i) open an account or
complete an order, (ii) subscribe to our newsletters.
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Creating a carvingtrike.com
Account or Completing
an Order. You can create a customer account with
carvingtrike.com to complete an order. To open an account, you
will need to create a password-protected account with us. In doing
so, we require that you provide us with all of the following
Personal Customer Information: your name, email address, billing
address, shipping address(es), and credit card information. We use
industry standard e-commerce security technology to protect the
Personal Customer Information that you transmit to us when you
establish your account and each time you access your account
information When setting up the account, we ask you to create a
password. When you want to make a purchase or change your stored
Personal Customer Information, we approve your access by verifying
your email address with your password.
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E-Newsletter Subscription. You may sign up for free email
newsletters full of diecast promotions, sales and advanced
information. You may opt out of this newsletter at any time by
clicking the link at the bottom of the email.
2. How we use and share Personal Customer Information
carvingtrike.com shares Personal Customer Information
that we collect as follows:
- Subcontractors. We send Personal Customer Information to
third-party subcontractors and agents that work on our behalf to
provide certain services. These third parties do not have the right to
use the Personal Customer Information beyond what is necessary to
assist us. They are contractually obligated to maintain the
confidentiality and security of the Personal Customer Information and
are restricted from using such information in any way not expressly
authorized by carvingtrike.com.
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Credit card companies. Credit card transactions are handled by a
third-party financial institution and their vendors, which receive the
credit card number and other personal identifying information only to
verify the credit card numbers and process transactions.
- Law Enforcement Investigations.
carvingtrike.com
may
release Personal Customer Information when we believe, in our good
judgment, that such release is reasonably necessary to comply with
law, enforce or apply the terms of any of our policies or user
agreements, or to protect the rights, property, or safety of
carvingtrike.com, our users, or others.
3. Communications from carvingtrike.com
As a customer, you may receive the following communications from the
carvingtrike.com:
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Communications related to transaction and account maintenance
activities. These communications include without limitation: order
confirmations; order update notices; order problem notices; and
notices regarding material changes to site policies and account
management procedures.
- Newsletter Communications. You may sign up for free email
newsletters full of information regarding the world of diecast
collecting. You may opt-out of this subscription at any time by
clicking on the link at the bottom.
4. Underage customers
Our products and services are marketed for purchase by adults or with
the consent of adults. This is why
carvingtrike.com requires
a credit card that has been authorized for use to complete purchases on
our site.
5. Linking to third-party web sites
When you click on links and banners on our site that take you to
third-party web sites, you will be subject to the third parties' privacy
policies. While we support the protection of privacy on the Internet,
carvingtrike.com
cannot be responsible for
the actions of any third-party web sites. We encourage you to read the
posted privacy statement of any and every site you visit, whether you
are linking from our site or browsing on your own.
6. Changes to Privacy Policy
This privacy policy was last changed on July 19, 2002.
carvingtrike.com reserves the right to modify or amend this
policy at any time by posting the revised privacy policy on our site.
The changes will only affect the information we collect after the
effective date of the change to our privacy policy unless we clearly
express otherwise.
7. Questions or comments
If you have any questions or comments concerning our privacy policy,
please send an email to Customer Service or info@carvingtrike.com
Security Policy
1. Protecting your information
The Personal Customer Information you provide -- including
your credit card information -- to establish an account with us and to
make purchases from us is secured using Secure Sockets Layer (SSL)
encryption technology. We use this SSL technology to prevent such
information from being intercepted and read as it is transmitted over
the Internet. The encrypted data goes to a secure site where your
information is stored on restricted-access computers located at
restricted-access sites.
2. Password security
To further secure your Personal Customer Information, we require you
to create a customer password when you establish an account with us. We
encourage you to use a password that is not easily guessed (i.e., don't
use your name or street name). Keep your password secret; do not share
it with anyone. The only way you can place an order with us online is by
entering both your registered email address and password.
If you forget your password, you can contact Customer Service and they
will send you your password. It will be sent to the email address under
which your carvingtrike.com account is assigned. If you want
to change your password or other account information, simply click on
Account and go to "Name, Password and Communication Preferences" and
follow the instructions for changing passwords.
3. Remember to sign out
To further prevent unauthorized access to your account, remember
that, after you sign in, you should sign out once you have (i) completed
your transaction, (i) completed managing your account, or (iii) decided
to step away from your computer. Anyone who accesses your computer after
you have signed in but before you have signed out can access your
account. This is especially true if you have Express Checkout enabled on
your account.
4. Safe Shopping Guarantee
Under federal law, a credit card issuer cannot make you liable for
charges in excess of $50.00 that result from the unauthorized use of
your credit card. There are similar federal laws that relate to debit
cards. Exceptions do apply, and you will have to comply with the rules
of your credit card or debit card issuer, so please contact your card
issuer for further details.
If a credit card or debit card issuer assesses you a fee because of the
unauthorized use of your credit card or debit card on our site,
carvingtrike.com will reimburse you for such amount up to
$50.00. Please contact our Customer Service for details.
5. Alternative customer purchasing options
If you do not feel comfortable sending your credit card information
to us over the Internet, you still can shop with us We accept orders by
Fax. You may Fax your order to (248) 692-0333. Or place your call over the phone. Call us at (888) 873-4206.
6. Changes to security
This security policy was last changed on
Sep 10, 2003.
carvingtrike.com reserves the right to modify or amend this policy at
any time by posting the revised privacy policy on our site. The changes
will only affect the information we collect after the effective date of
the change to our privacy policy unless we clearly express otherwise.
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